---
title: Error Saving Server Settings
description: "If you receive the error 'Unable to connect to server' while saving server settings, and you are sure that the credentials are correct, please ensure that you don't have a security plugin or server firewall blocking API requests to/from the…"
url: "https://wpemailmanager.com/docs/error-saving-server-settings/"
updated: "2022-08-04"
category: Troubleshooting
---

# Error Saving Server Settings

If you receive the error 'Unable to connect to server' while saving server settings, and you are sure that the credentials are correct, please ensure that you don't have a security plugin or server firewall blocking API requests to/from the server.

![](https://wpemailmanager.com/wp-content/uploads/2022/02/image_2022-02-25_112701.png)
Unable to connect to server error

Alternatively, you could enter the credentials manually as described [here](https://wpemailmanager.com/documentation/installation/wp-config-setup/).