---
title: I Cannot Manage Domains
description: "Domain Manager addon restricts domain management depending on your WordPress server setup. Please look at the appropriate section depending on how you have setup your WordPress instance. ## Both WP Email Manager and Domain Manager are Network active in a…"
url: "https://wpemailmanager.com/docs/i-cannot-manage-domains/"
updated: "2022-06-15"
category: Addons / Domain Manager / Troubleshooting
---

# I Cannot Manage Domains

Domain Manager addon restricts domain management depending on your WordPress server setup. Please look at the appropriate section depending on how you have setup your WordPress instance.

## Both WP Email Manager and Domain Manager are Network active in a Multisite Installation

If you are unable to manage domains in a subsite, please ensure that the following are correctly setup:

1. If you are using WP Ultimo, ensure that you have enabled the integration in the [general settings](https://wpemailmanager.com/documentation/settings/general-settings/).
2. Ensure that domain management is enabled in the [domain manager settings](https://wpemailmanager.com/documentation/domain-manager/domain-manager-settings/).
3. If you have enabled WP Ultimo in the general settings, the subsite's WP Ultimo membership allows email account management. It can be configured from WP Ultimo > Products, WP Ultimo > Memberships or WP Ultimo Sites.

## WP Email Manager is Network Active and Domain Manager is Active on the Subsite Only, in a Multisite Installation

If you are unable to manage domains in a subsite, please ensure that the following are correctly setup:

1. Ensure that domain management is enabled in the [domain manager setting](https://wpemailmanager.com/documentation/domain-manager/domain-manager-settings/).
2. If you have enabled WP Ultimo in the general settings, the subsite's WP Ultimo membership allows email account management. It can be configured from WP Ultimo > Products, WP Ultimo > Memberships or WP Ultimo Sites.

## Both WP Email Manager and Domain Manager Addon are Active in a Subsite or Single WordPress Install (Neither is Network Active)

1. Ensure that domain management is enabled in the [domain manager setting](https://wpemailmanager.com/documentation/domain-manager/domain-manager-settings/).